Achievements | Work Experience | Education | Professional Development | Affiliations
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Career Statement:
Executive-level strategic marketing and communications leader specialized in global organizations, business transformations and multi-brand portfolio companies. My collection of unique work experiences began in earnest in 2003 through B2B and B2C ‘head of marketing’ roles with corporations, academic institutions, publishers, non-profits and in the political arena – around the globe.
Talented writer well-versed in effectively conveying complex concepts and crafting creative content. Innovative marketer with a reputation for thinking creatively, working collaboratively and delivering results in complex environments. Resourceful leader adept at defining my own role, spearheading high-profile projects and pioneering strategies to identify new partnerships, inspire brand evolution, and maximize media exposure. Skilled communicator with a unique ability to articulate high-level strategy while executing operational tactics.
Adobe Creative Suite
Adobe Analytics
Budgeting
Canva
Consumer Behavior Insights
Content Marketing
CMS Experience
CRM Skills
Crisis Communication
Data Visualization
Digital Marketing
Drupal
Email Marketing
Forecasting
Google Drive/Docs/Sheets
Google Analytics
Google Keyword Planner
Hootsuite
HTML/CSS
Illustrator
InDesign
Lead Gen/Nurturing
MailChimp
Marketo
Oracle
Paid Social Advertising
Meltwater
Photoshop
Salesforce
SEO / SEM
SWOT Analysis
YouTube
Achievements:
Most Recent:
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Delivered a positively received 90-minute Decision Making workshop in partnership with our Chief People Officer for 70+ global senior leaders (September 2022).
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Surpassed target number of Enterprise/multi-location sales qualified leads by 350% for our largest event of the year (2019 International Franchise Association annual convention).
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Launched business unit's first digital campaign and generated first inbound leads. Within four months, a deal closed that originated from our digital campaign, making it the shortest sales cycle in the history of the business channel.
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During first 30 days in new position, grew number of positive new stories for the month to 120 versus the previous year’s 19. By the second year, I grew the story count for that month to 439.
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Executed a multi-pronged media campaign for university announcement that resulted in more than 30 news articles, including top tier outlets such as Popular Science and USA Today. Four local TV stations spotlighted this in their newscasts, reaching an estimated audience of 125,000. Print versions were circulated to almost 400,000 readers. On social media alone, this announcement reached approximately 967,000 people (over 5 days). All told, the integrated communication efforts resulted in upwards of 1.5 million people learning about this accomplishment, a conservative estimate as this number does not include views of online news articles. (2015) Media Report | View story
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Launched multi-channel print/web/direct marketing campaign for six new degree programs that increased number of students 344% in three years (2015)
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Assisted with developing and stewarding two successful donor relationships, upwards of $2M (2010-2011)
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Filmed, edited, and uploaded a series of videos to YouTube in conjunction with NASA's Lunar Reconnaissance Orbiter launch at Kennedy Space Center (2009)
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Trained as Arizona State University “Branding Expert” (2008)
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Organized the China Youth Space Academy with 22 foreign participants and directed its media campaign (2008)
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Managed and sent to press on time three monthly magazines during managing editor's month-long paternity leave (2007)
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Published magazine cover story (2007)
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Appointed creative director for Annual Report of national airline, EgyptAir (2006)
Management-related Recognition:
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Selected from 300+ employees to serve as Customer Relations Ambassador and attended Customer Relations Management Training (2003)
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Selected from 300+ employees to become certified as Wisconsin’s “Leadership For Results Facilitator” (2003) and presented multiple workshops for MCI’s Madison, Wisconsin Center
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Selected from 20 managers to attend “Train the Trainer Workshop” to learn new technology program (2003)
Work Experience
Senior Vice President of Communications
Newfold Digital (formerly Web.com Group)
March 2023 - Present (promoted to SVP)
August 2019 - March 2023 (VP)
Report to Chief Transformation Officer. Responsible for the strategic development and execution of Newfold's globlal communications programs – including public relations, social media, video and internal communications.
Director of Marketing
Web.com for Enterprise
December 2017 - August 2019
Report to CMO of Web.com, with dotted line to the President of the Enterprise division ($65M). Managing a multi-level team and agency partners with a $1.5M budget, I develop and execute marketing and brand strategy, lead product marketing and acquisition efforts, and head market positioning, penetration and presence for our target audiences comprised of franchises, enterprises/corporations, and multi-brands. I accelerate client acquisition across multiple industries and verticals through positioning, pricing and sales enablement tools, content, integrated campaigns, and new product launches.
Director of Marketing & Communications
Florida Coastal School of Law
September 2016 - December 2017
Plan, develop, implement and analyze impact of all marketing strategies, marketing communications, and public relations activities, both external and internal, for law school’s suite of degree programs, including: budgeting; integration of customer and industry intelligence to develop overall strategy and detailed action plans; development of integrated, multi-channel campaigns; media strategy and buys; expansion of digital presence (via web platform, email and search marketing, social media); and production of all marketing components. Negotiate contracts and manage vendor accounts.
Director of Research Communications
North Carolina A&T State University
February 2016 - September 2016
N.C. A&T is the nation’s largest HBCU. I was brought onboard to elevate the profile of the university's research portfolio. Efforts include internal messaging to the university community, as well as external messaging to the Piedmont Triad community, prospective industry and corporate partners, and funding agencies. Develop collateral materials, jumpstarted online presence by creating a research blog and social media accounts, and spearhead high-profile events.
Director of Marketing & Communications, June 2011 – January 2016
Media and Public Relations Coordinator, October 2007 – June 2011
Arizona State University School of Earth and Space Exploration
Manage all communication and marketing functions, including development and implementation of integrated marketing and communications strategies designed to attract students and enhance the school’s reputation through the web, broadcast/print and social media. Measure effectiveness of content, messaging, and other strategies in achieving marketing and communications goals. Responsibilities include: media relations, internal communications, external communications, community engagement, brand management and content creation.
Adjunct Faculty
St. Mary’s University of Minnesota (part-time, online)
January 2012 - 2014
Course creation, instruction and evaluation, including: syllabus, Student Learning Objectives (SLOs), rubrics, online platforms (Blackboard), evaluation/grading and feedback, empowering learners
Online courses:
* 21st Century Classroom Design
* Integrating Technology into Classroom Projects
* Why Gender Matters
* Brain-based learning
Deputy Managing Editor, April 2007 – October 2007
Assistant Editor, July 2006 – April 2007
IBA Media (Cairo, Egypt)
July 2006 - October 2007
Refined editing and writing skills while working for the largest, English-language publishing company in the Middle East. Publications included: Egypt Today, Business Today Egypt and Horus, the in-flight magazine of EgyptAir airline. Conceived, assigned and edited stories for all magazines on a variety of beats from technology, business and politics to human interest stories, as well as planned and wrote monthly health column.
Editor
Travel China Guide (Nanchang, China)
July 2005 - June 2006
Edited magazine travel stories written by native Mandarin (Chinese) speakers, guided story selection and trained and mentored new writers and editors. Served as the magazine’s English editorial expert to assist with strategic content decisions, promotional campaigns, and brand development.
Congressional Campaign Regional Field Coordinator (Wisconsin)
US Representative Baldwin’s re-election campaign
May 2004 - November 2004
Managed volunteers and interns in campaign activities across three counties, bringing together diverse coalitions of political, labor, and faith groups. Recruited, trained and mobilized volunteers to carry out campaign strategies. Supervised campaign’s volunteer activities (canvassing, literature drops, rallies, etc.). Monitored media outlets and analyzed voter trends and local political structures. Organized volunteer meetings and social functions in regional cities. Represented candidate at community events.
Unit Manager, September 2003 - May 2004
Quality Assurance Specialist, October 2002 - September 2003
Relay Operator, March 2002 - October 2002
MCI/Worldcom/GC Services
March 2002 - May 2004
Directed and coordinated all activities of a group of 60+ relay operators. Taught new employees effective telephone techniques and methods to accurately process calls. Kept track of the operator’s call quality, attendance and applied company’s corrective action policies. Conducted operators’ yearly evaluations. Supervised the call processing floor by answering operator questions, dealing with upset customers, and problem-solving technical difficulties. Monitored operators to ensure they follow the specific steps and scripts to complete calls in a satisfactory way and then provided feedback. Initiated creation of center-wide newsletter.
Education
M.S., Technology (Graphic Information Technology)
Arizona State University, Dec. 2011
• Recognized as 2011 Outstanding Graduate Student, profiled in university graduation video (min 1:50)
• Phi Kappa Phi Honor Society Member