Nicole Cassis
SVP, COMMUNICATIONS & CONTENT | FORMER INTERIM CMO
Executive Profile
Nicole Cassis is a global communications and marketing executive with more than 20 years of experience shaping corporate narratives, strengthening reputations, building brands and leading organizations through growth and change. A former journalist, she combines sharp editorial judgment and a deep understanding of storytelling with the commercial perspective of an executive who has led marketing at scale.
As Senior Vice President, Communications & Content at Newfold Digital, Nicole leads corporate, executive and employee communications, public relations, media relations, crisis and change communications, and content strategy across a global organization. She also served as Interim Chief Marketing Officer for the $600M Network Solutions Group, leading a 60-person global marketing organization spanning customer acquisition, ecommerce, performance marketing, brand, product marketing and go-to-market strategy.
At a Glance
3 CEOs
Trusted executive communications advisor to three consecutive CEOs
70%+ Employee Reach
Monthly internal communications portal engagement, up from 38%
6M SMB Customers
across 200+ countries served by Newfold
$600M Business
Former Interim CMO, Network Solutions Group
60+ Person Team
Global marketing organization
Executive + Corporate Communications
Executive positioning, strategic messaging, speeches and stakeholder communications
Reputation + Crisis
Public relations, media relations, issues management and crisis communications
Employee + Change Communications
Employee engagement, town halls, culture and organizational transformation
Brand + GTM
Brand positioning, product marketing, launches and content strategy
Growth + eCommerce
Acquisition, performance marketing, SEO/AIO, storefront and CRO

Trusted CEO advisor. Reputation builder. Growth leader.
Nicole has advised three consecutive CEOs, led communications through crisis and change, and helped global organizations strengthen their reputations and earn trust. She pairs that experience with the commercial perspective of a CMO, having led global marketing for a $600M business across brand, customer acquisition and ecommerce.
Owning the Growth Engine
As Interim CMO, Nicole leads marketing across Network Solutions, Domain.com and international brands, with responsibility spanning the customer journey from acquisition through ecommerce, onboarding and expansion.
Her organization includes paid search, paid social, affiliate, SEO/GEO, ecommerce, product marketing, content, customer insights, competitive intelligence, reputation, PR, video and social.
She stays close to the economics of the business (customer acquisition, CAC, MRR, revenue, conversion and ecommerce performance). and uses those signals to determine where to invest, where to pull back and what needs to change. Since taking over marketing in April 2026, the business has grown customer acquisition while improving cost per MRR by approximately 32%.
Building Brands That Have to Perform
Nicole's experience goes well beyond demand generation. She has led positioning, brand architecture, messaging, visual identity and digital experience across established and emerging brands.
At Network Solutions, she has helped modernize a decades-old technology brand across positioning, identity, messaging, storefront and customer experience. At Domain.com, she helped bring the brand back to market as a distinct acquisition vehicle, rebuilding its digital experience and establishing a clearer role within the portfolio.
For Nicole, brand and performance are connected. The promise made in an ad or campaign ultimately has to hold up in the storefront, product and customer experience.
The Difference: Growth + Brand + Reputation
Many senior marketers build their careers primarily through either growth or brand. Nicole has led both. She can move from a performance discussion about CAC, conversion and investment to a conversation about positioning, customer sentiment or brand architecture. And when the issue becomes more complicated (i.e., a reputation problem, major organizational change, acquisition, divestiture, crisis or difficult CEO communication), she has spent years operating there too. She can drive the growth, build the brand and help lead the company through the moments when reputation matters most.
Leading at Scale
Nicole has built functions, reorganized teams and led global organizations through periods of significant change. Her leadership style is straightforward: people should understand what matters, how the business is performing and what they own. Her current organization spans teams and markets around the world, including APAC.
Career Built Across Marketing, Communications & Tech
Nicole began her career in journalism, living and working in Egypt and China before moving into marketing and communications leadership. Her career has since spanned technology, digital services, B2B enterprise marketing, higher education, science and NASA-related work.
Before becoming interim CMO, she built and led Newfold's communications and content organization. Earlier, she led marketing for Web.com's $65M enterprise division, where her team supported franchise, multi-location and large-enterprise customers.
That career path is part of what gives her such a broad operating lens today: growth, customer experience, brand, content and reputation are not separate disciplines when you are responsible for the business.
Education & Leadership
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M.S., Technology – Graphic Information Technology
Arizona State University, summa cum laude
Graduate study included ecommerce, digital experience, user behavior, web development and designing online experiences around measurable business outcomes.
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B.A., Communication & Rhetorical Studies
University of Wisconsin–Madison
Nicole also serves on the University of North Florida School of Communication Advisory Board and regularly speaks with students and professionals about marketing, communications and leadership.